Legal Pages

1. Notice of Privacy Practices (HIPAA)

Notice of Privacy Practices
This notice describes how medical and mental health information about you may be used and disclosed, and how you can get access to this information.

At Virtus, your privacy is our priority. We are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices. We may use and share your information for purposes of treatment, payment, and healthcare operations, as well as when required by law.

You have the right to:

  • Request access to and a copy of your records.

  • Ask us to amend your records if you believe they are incorrect.

  • Request restrictions on how we use or disclose your PHI.

  • Ask for confidential communications (e.g., by phone, email, or mail).

  • File a complaint if you believe your privacy rights have been violated.

You will receive a full copy of our detailed Notice of Privacy Practices at the start of services, or you may request a copy at any time by contacting us at:

📍 Virtus
784 S. Clearwater Loop STE R
Post Falls, ID 83854

📞 Phone: (208) 918-4557
📧 Email: legal@virtuscounseling.com

2. Accessibility Statement (ADA Compliance)

Accessibility Statement
Virtus is committed to ensuring that our website, VirtusGrowth.org, is accessible to everyone, including people with disabilities. We actively work toward meeting the Web Content Accessibility Guidelines (WCAG) 2.1 standards to make our digital content usable for all.

If you encounter difficulty accessing any content or functionality, please contact us so we can provide the information in an alternative format:

📍 Virtus
784 S. Clearwater Loop STE R
Post Falls, ID 83854

📞 Phone: (208) 918-4557
📧 Email: legal@virtuscounseling.com

We welcome feedback and suggestions on how to improve accessibility for our community.

3. Emergency Disclaimer

Emergency Disclaimer
Virtus is not a crisis center. If you are experiencing an emergency or believe you may be at risk of harming yourself or others, call 911 immediately or go to the nearest emergency room.

For immediate mental health support in the U.S., dial 988 to connect with the Suicide & Crisis Lifeline, available 24/7.

Please note: Submitting information through this website or contacting us by email does not create a therapist–client relationship until a formal agreement for services has been established.

4. Professional Credentials & Service Area

Professional Credentials
Virtus provides counseling services through Licensed Professional Counselor Candidates (LPCC) in the state of Colorado. As well as an Associate in the state of Oregon. All counseling is also directed under a licensed clinical supervisor. Counseling services are available only to clients physically located in states where Virtus clinicians are licensed at the time of service.

Coaching Services
Coaching is distinct from counseling and is not a healthcare service. Coaching services are available nationwide and are designed to support personal growth, accountability, and life transitions.